Sunday, October 28, 2012

mandatory overtime

so my work place up and decides "hey since we dont have enough workers and we expect call volume to be high lets make all these poor unfortunate souls work more than they signed up for and punish them if they dont do it. who cares if they might have something they need to do? never mind that when we predict our call volume we're usually very off."  so for an entire week we are told to do 2hrs more. openers would now work 2hrs more after shift (6am - 4:30pm), closers work 2hrs after as well (9:30am - 8pm), and in-betweeners 1hr early and 1hr after (7:30am - 6pm) unless of course you were one of the few people who actually work 10hr shifts already, then you would work literally half the 24hr day.

Now see im perfectly fine doing my OT after regular hours, especially considering some days after 5pm it can get up to 20 - 30mins between calls. easy money. so there i am all excited about all this extra money ill have to spend on Halloween stuff.

Monday comes, they feed us hot dogs in an attempt to get people to work threw their lunch. I eat two, a bag of chips, and snag two sodas.....then go to lunch when i can. I cant go when i was scheduled to because you know what? they cancelled everyone's breaks and lunches from 9:30 - 2:30 horrible right? oh and guess what else, they cancel OT.

Tuesday comes, they try to bribe us with pizza. I eat 3 slices (most they would give) and snag two sodas. then go to lunch when i can. Again OT is cancelled.

Wednesday, no food but our lunches and breaks are still postponed and they end up cancelling OT.

Thursday, no food, breaks and lunches still postponed, cancel OT, reinstate OT right when people were about to leave, cancel it again. Im fine with it being cancelled since it was like 5mins between calls at the end of the day and i really didnt wanna be on the phone anymore.

Friday, MUCH slower than previous days, cancel OT for everyone EXCEPT closers, who all have to stay since they needed 12 volunteers and got only 5 of us. I mean really??? who would voluntarily stay on a Friday night for 2hrs when there was 40mins between calls and almost closing time?? not 12 out of 20 people that's for sure. so there we poor closers are, sitting in miserable boredom waiting for the 2hrs to hurry and go by. 4people get calls and by 7:30 its been over 90mins between calls. yea they REALLY needed us -_-**